Legal
Shipping, Cancellation & Refund Policy
Last updated: [add date before publishing]
Before publishing this page
This page is a starting draft, not finished legal advice. Have a qualified attorney review and customize it — especially the sections on data handling, refunds, and liability — for your business, state, and any applicable regulations (including CAN-SPAM, CCPA, and card-network rules) before launch.
Shipping
Wildflower Mail currently ships to addresses within the United States only. Orders placed before the monthly cutoff (the 15th of each month) are included in that month's mailing, sent the last week of each month. Expected domestic delivery is 5–10 business days after mailing after mailing. These dates may be adjusted periodically and the most current schedule is shown on the How It Works page.
Address changes
Shipping address changes can be made from your account page up until 5 days before the monthly order cutoff. We cannot guarantee that changes requested after this point will be reflected in that month's mailing.
Cancellation
Monthly memberships can be canceled at any time from your account page. Cancellations made before the next monthly billing date will take effect before the next billing cycle. Gift subscriptions (three- or six-month) are one-time purchases with nothing to cancel — they conclude automatically after the final edition.
Refunds
[Placeholder — refund eligibility for physical, personalized mail should be defined with legal guidance before launch. Consider addressing: lost or damaged mail, duplicate charges, and how far in advance of an already-mailed edition a refund can be requested.]
Lost or damaged mail
If your edition does not arrive within the expected delivery window, or arrives damaged, please contact us at hello@wildflowermail.com and we will do our best to make it right on a case-by-case basis.